As manufacturers produce systems with more and more features, the information and data they provide can easy swamp the security system operator.

The delivery of information and its presentation are vital if the correct responses and actions are to be taken.

Over complication and lack of procedures result in critical security information being missed. Systems are not used to their full potential because they are thought to be complicated.  Operator training only goes part of the way to addressing this problem, since no two systems are set up and operated in the same way.

Its very true to say "You don't know what you want until you have lived with the system for 3 months".

Frontline Security Solutions have seen this as a major problem. However it can be addressed in a short time with the correct skills. This function is the "Operations Coordinator" or OC.

The OC is a service offered by Frontline on a contract basis. The OC creates the conduit between the Security System Hardware and the Security System Operator. The OC will set up the system and write the procedures required to run your system efficiently, maximising your return in investment.

At the end of the agreed contract period the procedures, mechanisms and set up will be in place. Your system will be tailored to meet your needs and not just out of the box.